Customer Relations Representative - State Farm Agent Team Member
Company: Jeff Kahn - State Farm Agent
Location: Saraland
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: License reimbursement
Bonus based on performance Competitive salary Flexible schedule
Health insurance Opportunity for advancement Paid time off Training
& development ABOUT OUR AGENCY: Our agency first opened in 2011 and
is supported by a small but strong team of three. Before launching
my career with State Farm, I worked as a baseball sports agent a
role that gave me incredible experience in building relationships,
negotiating deals, and supporting clients. I also spent time
working with the Chicago Cubs and had the privilege of representing
26 first-round draft picks. As a former athlete myself, sports
remain a big part of my life, and Im proud that my son now plays
basketball at UAB after I played at South Alabama. Community
involvement is important to me, and I stay active by serving as
chair of our local Chamber of Commerce and supporting various local
initiatives. Our office culture is very laid back, welcoming, and
walk-in friendly: a place where both clients and team members feel
comfortable and valued. If youre looking for a role where you can
join a relaxed, relationship-focused environment while helping
people protect what matters most, this could be the right fit for
you. ROLE DESCRIPTION: As a Customer Relations Representative -
State Farm Agent Team Member with Jeff Kahn - State Farm Agent, you
will generate the kind of exceptional customer experiences that
reinforce the growth of a successful insurance agency. Your
attention to detail, customer service skills, and desire to help
people make you a fit. You will enhance your career while resolving
customer inquiries, coordinating with other agency team members,
and anticipating the needs of the community members you support. We
look forward to connecting with you if you are the ideal
customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven
and sales-minded candidates. RESPONSIBILITIES: Manage customer
inquiries and resolve issues. Maintain customer records and update
information as needed. Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS: Communication and problem-solving skills.
Experience in customer service preferred. Ability to handle
high-stress situations calmly.
Keywords: Jeff Kahn - State Farm Agent, Mobile , Customer Relations Representative - State Farm Agent Team Member, Sales , Saraland, Alabama