Fire Service Technician V
Company: Johnson Controls International
Location: Mobile
Posted on: April 18, 2024
Job Description:
What you will do: - -
- Receive service calls from Service Resource Center, including a
brief description of equipment/system malfunctions. -
- Contact customer representative and ascertain equipment/systems
problems. -
- Diagnose problems and perform service and repairs on electronic
fire alarm systems and other related building system products at
customer sites. -
- Follow prescribed troubleshooting procedures and refer to
technical manuals, part manuals, change notices and bulletins,
modification notices, etc. to repair equipment. -
- Service, troubleshoot and install many different manufacturers'
Fire & Life Safety systems including SimplexGrinnell. -
- Read and interpret blueprints, diagrams, submittals,
specifications software/systems, programs, schematics, and
operational product manuals. -
- Exhibit excellent customer service skills by consistently
communicating with the district staff and customers to ensure
customer satisfaction. -
- Complete Service Acknowledgements with proper coding through
communication devices, such as smart phones and laptop computers
-
- Obtain customer signature upon completed service call
assignment. -
- Participate in a scheduled On-call rotation. -
- Help to train or mentor others on the service team. -
- Perform other duties as assigned. - -What we look for: -
-Required -
- At least 5 years or more, documented experience in low voltage
electrical systems, including Fire/Life Safety systems, Access
Control, Nurse Call, and Paging systems. -
- Valid Fire Alarm License -
- Experience in reading and interpreting blueprints, submittals,
and operational/product manuals. -
- Knowledge of test equipment, multi-meter, digital analyzer, and
commissioning devices. -
- High School Diploma or equivalent -
- Ability to follow verbal and written instructions. -
- Capable of performing physical labor to include carrying and
moving equipment and tools up to 50-70 lbs. -
- Able to work in unusual and sometimes difficult position such
as climbing ladders, scaffolding and high lift equipment up to 40
feet, working within ducts, crawl spaces, above ceilings, etc
-
- Ability to work flexible hours including weekends to meet
customer requirements. -
- Overnight travel may be required. -
- Demonstrate a high level of customer service. -
- Maintain truck inventory to ensure timely response to customer
needs. -
- Ability to adhere to, implement, and follow safety guidelines
and procedures at all times. -
- Strong organizational skills, positive attitude, and ability to
learn quickly. -
- Possess a valid driver's license and driving record that meets
company requirements. -
- Able to pass a pre-employment background and drug test. -
- Retain any licenses that are required by National, State and
Local codes. - -Preferred -
- NICET Level II certification - -Johnson Controls International
plc. is an equal employment opportunity and affirmative action
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, age, protected veteran status, genetic
information, status as a qualified individual with a disability, or
any other characteristic protected by law. For more information,
please view---EEO is the Law.---If you are an individual with a
disability and you require accommodation during the application
process, please visit---www.johnsoncontrols.com/careers. - -Johnson
Controls International plc. is an equal employment opportunity and
affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status,
genetic information, sexual orientation, gender identity, status as
a qualified individual with a disability or any other
characteristic protected by law. To view more information about
your equal opportunity and non-discrimination rights as a
candidate, visit . If you are an individual with a disability and
you require an accommodation during the application process, please
visit .
Keywords: Johnson Controls International, Mobile , Fire Service Technician V, Professions , Mobile, Alabama
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