Product Support Generalist
Posted on: February 10, 2024
A company is looking for a Product Support Generalist to provide
customer support for their platform.
Answer customer questions about the Classy platform, including
technical troubleshooting and billing inquiries
Build relationships with nonprofits and inspire them to make a
Collaborate with cross-functional teams to solve complex customer
problems and improve processes
Strong organizational skills and ability to balance multiple
Emotional intelligence and ability to empathize with customers
Resourcefulness and ability to adapt in a fast-paced
Ability to work effectively in a team and collaborate with
Customer service experience and passion for helping nonprofits
Keywords: VirtualVocations, Mobile , Product Support Generalist, Other , Mobile, Alabama
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