US-Patient Access Trainer

Company: R1 Revenue Cycle Management
Location: Mobile
Posted on: March 16, 2023

Job Description:

The Trainer will be responsible for conducting training for new and existing associates for one business unit/facility. The trainer will also be responsible to assign learning and maintain documentation for the service line(s) they this role, the successful candidate must have demonstrated a strong training background along with excellent presentation, written, and verbal communication skills.This role reports directly to the training lead/manager per division.This role may include 5-10% travel between locations.Responsibilities:* Trainers are responsible for developing and building standard operating processes and training material for one business division (Registration, Follow Up, FCC, etc.) and/or client (Quorum, Intermountain, AMITA, etc.).* Responsible for Instructor-Led or Virtual Instructor Led new hire training courses, new processes, and procedure courses for existing associates as well as one-on-one training, when needed.* Effectively navigate and troubleshoot IT technical issues and connectivity for virtual sessions.* Perform physical preparation of training facilities including production and maintenance of course materials and evaluations.* Understand workflow, policies and procedures related to end user roles and work with Subject Matter Experts to ensure the most current information is being conveyed.* Provide coaching and feedback during and after training programs as well as throughout the initial 120-day 90-day review period.* Participate in technology testing for host systems, R1 tools and other programs.* Creating and implementing new process training, workflow development and training, communicating new information and workflow changes.* Evaluate training programs and incorporate feedback to improve future programs.* Complete assigned work plan tasks within the scheduled timeframe.* Maintain knowledge of all hospital systems and R1 applications as they pertain to new hire support.Required Qualifications:* High school diploma or GED.* Experience with one business divisions and/or clients (single skilled).* Must have one-year experience with R1 RCM or one-year classroom teaching/facilitating experience.* Demonstrated excellent written and verbal communication skills.* Demonstrated strong interpersonal, creative, problem-solving, and team collaboration skills.* Strong time management and personal organizational skills, including the ability to prioritize and multi-task.* One-year work experience using Microsoft Office Suite.Desired Qualifications:* Associates degree or equivalent experience.* Certification (CHAA, APTD, etc.).* At least 2 years of demonstrated success in training development and delivery.* Experience and/or knowledge of hospital host systems (e.g., Cerner, Epic, MediTech, etc.).* Demonstrated ability to engage associates in learning through effective presentation and communication skills.* Demonstrated leadership ability.Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: .Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:* Comprehensive Medical, Dental, Vision & RX Coverage* Paid Time Off, Volunteer Time & Holidays* 401K with Company Match* Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability* Tuition Reimbursement* Parental LeaveR1 RCM Inc. (''the Company'') is dedicated to the fundamentals of equal employment opportunity. The Company''s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person''s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.To learn more, visit: Visit us on Facebook

Keywords: R1 Revenue Cycle Management, Mobile , US-Patient Access Trainer, Other , Mobile, Alabama