Server
Company: Gallion's
Location: Santa Rosa Beach
Posted on: March 15, 2023
Job Description:
-Job Summary:Serve guests in a courteous, helpful, and prompt
manner. Responsible for coordinating serving stations and
communicating with the front and back-of-the-house personnel to
provide a dining experience that exceeds our guests' expectations.
Process guest orders to ensure that all items are prepared
accurately and timely. Determine when meals have been completed and
total bills and accept payment.Essential Duties and
Responsibilities:
Maintains a positive attendance
recordMeets all uniform, appearance, and grooming standards
Maintain -exceptional guest service standards.Know -all menu items
offered at the restaurant. Accurately explains specials to guests.
If asked, accurately answers menu items concerning preparation
method, ingredients, portion size, and side items accompanying the
dish. If asked, specify substitutions for items on the menuObserves
table numbering procedures and works assigned section 100% of the
time.Conducts the first greet with guests within 2 minutes after
they are seated. Then, he takes orders if time permits or informs
guests that they will return within 3 minutes to assist
them.Performs menu merchandising procedures accurately by listing
and explaining the specials, suggesting items, and upselling when
appropriate.Take -beverage and food orders accurately for all
tables. Have -less than 2% return of food to the kitchen due to
order mistakes.Legibly completes guest checks and accurately enters
orders into the POS system following company procedures with 100%
accuracy.Picks up orders and completes plate preparation correctly
as specified by company plating procedures.Performs check-back
procedures with tables within 2 minutes of receiving appetizers,
main course, and dessert course.Totals and presents checks and
carries out payment procedures with 100% accuracy that pertains to
the Server role.Performs side work duties correctly as specified in
the "Side work Duties" of the Server role.Follows all end-of-shift
checkout procedures with 100% accuracy as specified in the "End of
Shift/Checkout Procedures" of a Server role.Follows the alcohol
serving procedures regarding beverage service standards, awareness
standards, and government regulations with 100% accuracy.Pre-buss
tables and re-set them for the next guest.Maintains a good team
environment by assisting other team members with station duties and
side work when needed or when available.Follows tip reporting
regulations 100% of the time by keeping track of daily tips and
following reporting procedures outlined by the Internal Revenue
Service. - - - - - - - Qualifications:
Must be able to read and communicate
clearly and effectively with coworkers, management, and
guestsUnderstanding and knowledge of safety, sanitation, and food
handling proceduresMust demonstrate enthusiasm and commitment to
guest satisfaction.Must be efficient and accurate with money and
figures.Must possess the manual ability to manipulate the register
system and handle/serve food.Professional communication
skillsAbility to take direction Ability to work in a team
environment and work well with othersAbility to work calmly and
effectively under pressureMust be self-motivated and organizedMust
be able to work nights, weekends, and some holidaysTakes pride in
and responsibility for the job by maintaining efficiency and
quality of work and holding oneself accountable for the function of
the job.Physical Demands:
Ability to work in a standing
position for long periodsMust be able to stand and exert fast-paced
mobility for up to 8 hours.Ability to move -and transport food
carts, equipment, and suppliesBe able to reach, bend, stoop and
frequently lift - up to -35 pounds and occasionally lift/move 50
poundsCapable of working in extremely hot or cold
environmentsContinual use of dexterity and gross motor skills with
frequent use of fine motor skillsClose vision, distance vision,
color vision, peripheral vision, depth perception, and the ability
to adjust focusMay be exposed to disagreeable odors, chemicals, and
noise, latex plastics, and other materials used for protective
equipmentPowered by JazzHR
Keywords: Gallion's, Mobile , Server, Other , Santa Rosa Beach, Alabama
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