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ROI Specialist

Company: VRC Companies, LLC.
Location: Mobile
Posted on: March 15, 2023

Job Description:

RELEASE OF INFORMATION SPECIALISTVital Records Control -is a national leader in Records Management Solutions. -Our innovative service solutions and world-class sales organization ensure solid, consistent growth, both for our company and our staff. - We are always looking ahead to develop innovative new services to improve our customers' secure data management needs. To continue our growth, we have an excellent opportunity for a -RELEASE OF INFORMATION SPECIALIST -at our Mobile, AL location. -PURPOSETo ensure customer satisfaction and provide a favorable, positive image of Company by fulfilling the contractual agreements of providing Health Information Management Services.ESSESNTIAL DUTIES AND RESPONSIBILITIES -include the following. Other duties may be assigned.Essential functions:

  • Greet and interact with personnel at client facilities. Handle and resolve customer complaints.
  • -
  • Assess and organize daily work.
  • Maintain contact with regional office and provide information and data as requested.
  • Copy or Scan, invoice and mail copies of medical charts per requests.
  • Fax documents per procedures.
  • Provide quality work and perform quality assurance on all requests for medical records.
  • Organize process, package and transmit work as provided in Company guidelines.
  • Maintain ongoing service of equipment. Clean the equipment often.
  • Maintain inventory of work supplies and order on timely basis per procedures.
  • Adequately train backup personnel to perform job functions.
  • Review client hospital and VRC policies for assigned tasks.
  • Process Fee Approvals as per procedures.
  • Interface with Operations Supervisor and/or Manager as required.
  • Participate in and attend training sessions or meetings as required.Required Skills/Abilities:
    • Knowledge of Medical Terminology and HIPAA regulations preferred
    • Knowledge of modern office equipment and computer programs a must
    • Interpersonal/human relations skills required to interact with clients and customers
    • Organizational skills
    • Telephone etiquette skills
    • Ability to maintain records and files
    • Ability to maintain confidentiality
    • Ability to work in a fast-paced environmentMinimum Qualifications/Experience:
      • High School Diploma or equivalent
      • Three (3) months of healthcare training preferred
      • Type 35 words per minutePhysical Demands/Requirements:
        • Ability to lift 10 lbs.
        • Ability to sit for extended periods of time
        • Ability to exert physical effort maintaining and distributing filesTraining:Company and Hospital Client training manuals to be read and completed and on-the-job training to be conducted by site supervisor.Work hours are 8:00 am to 4:30 pm Monday through FridayPowered by JazzHR

Keywords: VRC Companies, LLC., Mobile , ROI Specialist, Other , Mobile, Alabama

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