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Front Desk Associate

Company: Travelodge
Location: Ocean Springs
Posted on: November 23, 2022

Job Description:

*We are currently seeking an energetic front desk agent to join our Team!*

*This is a FULL-TIME or PART-TIME position working 7am-3pm, 3pm-11pm, weekends and holidays included. Must have OPEN availability for scheduling.*

Prior hotel front desk experience required.

Wyndham hotels experience required.

*Essential Functions: *

* Welcome guest upon arrival and check-in according to established standards and procedures.
* To handle all keys, mail, telephone, messages, and other items for guests as requested.
* To provide information and to assist all guests.
* To take reservations at the counter.
* To assign room and prepare keys for all arriving guests and groups.
* Maintain excellent guest relations with in house guests at all times.
* Post all charges without delay and update the folios.
* Balance credit cards, charges, and cash.
* Project a courteous and hospitable attitude at all times.
* Be familiar with all room types and rates in the hotel.
* Handle guest complaints promptly. Take proactive approaches when dealing with guest concerns, to ensure complete guest satisfaction.
* Know guest room security, emergency, and fire procedures.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* On call
* Overnight shift
* Weekend availability

* Hotel Experience: 2 years (Required)

Work Location: One location%58047475%

Keywords: Travelodge, Mobile , Front Desk Associate, Other , Ocean Springs, Alabama

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