Service Coordinator
Company: Home Instead
Location: Milton
Posted on: June 25, 2022
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Job Description:
Home Instead -Service Coordinator Job Description -ALOHA CARE,
INC. d/b/a Home Instead
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Objective:
The Service Coordinator is expected to perform a variety of duties
in the coordination of scheduling service for clients. - The
Service Coordinator is responsible for scheduling clients and
CAREGiversSM in order to provide the highest quality service to
clients with emphasis on creating extraordinary relationships.
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Primary Responsibilities: - - - - - - - - - - - - - - - - - - - - -
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Secondary Responsibilities: -
Education/Experience Requirements:
Supervisory Responsibilities:
Knowledge, Skills and Abilities:
Competencies
-Characteristics-All Roles -Delivering ResultsMaintaining a high
level of commitment to personally getting things done.
People who are competent at delivering results assume personal
responsibility for achieving outcomes and work effectively with
little direction. They are dependable and responsible.Customer
ServiceRecognizing and understanding customers' needs and
delivering in a manner that exceeds customers' expectations. People
who are competent at customer service have a desire to please
customers and can recognize customers' needs. They consistently do
more than is required of them to ensure that the customer is
satisfied.Influencing & Persuading Convincing others to adopt a
course of action. People who display this competency influence
others without being excessively aggressive or pushy. They
understand their audience and modify their method of persuasion
accordingly. They are confident and do not give up easily.Teamwork
& CollaborationEffectively working and collaborating with others
toward a common goal. People who are competent at teamwork build
and maintain cooperative work relationships with others. They
complete their own tasks for group projects in a timely and
responsible manner and directly contribute to reaching the group
goal.Interpersonal Communication Communicating clearly and
effectively with people inside and outside of the organization.
People who are competent at interpersonal communication listen
effectively and develop rapport with others. They are able to
articulate their thoughts and ideas clearly, they present
information in a straightforward and logical way, and they ensure
that they are understood. They share information with others that
will improve overall work progress.Living Home InsteadBuilding
trust, taking the lead and sharing your heart. -
-Home Instead -
Service Coordinator Competencies
-Service Coordinator -Adapting to ChangeAdapting to changing
situations and restructuring tasks and priorities as changes occur
within the business and organization. People who are competent at
adapting to change are flexible in changing circumstances. They are
open to change and different ways of doing things, and do not
over-rely on old methods and processes.Planning &
OrganizingEffectively organizing and planning work according to
organizational needs by defining objectives and anticipating needs
and priorities. People who are competent at planning and organizing
efficiently manage their time and the time of others and
effectively handle multiple demands and competing deadlines. They
identify goals, develop plans, estimate time frames and monitor
progress.ResilienceEffectively dealing with work related problems,
pressure, and stress in a professional and positive manner. People
who exhibit resilience maintain a positive attitude even when faced
with frustration, pressure or change. They recover quickly when
faced with obstacles or setbacks. -
-Each Home Instead franchise is independently owned and
operated.Required
Keywords: Home Instead, Mobile , Service Coordinator, Other , Milton, Alabama
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