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Release of Information Specialist

Company: Dynamic Pain and Wellness PLLC
Location: Crestview
Posted on: June 23, 2022

Job Description:

Dynamic Pain and Wellness

THE DYNAMIC VISION: The vision of DYNAMIC Pain & Wellness is to provide several pain therapies under one roof with a focus on respect and compassion for each individual patient. We strive to provide a welcoming environment free of the stigma of a typical pain management clinic. Customer service is a priority. All patients and families will leave knowing that each member of our staff cares. We know that pain is not only physical, but it is also an emotional experience. Our highly skilled clinical staff will use the newest technologies to ensure optimum physical well-being. The Wellness in our name refers to our unwavering desire to improve your quality of life in addition to managing your pain. We are DYNAMIC because we offer constant progress towards wellness and a plethora of treatment options.

Basic Function:

Processes outgoing release of information requests for patients, attorneys, insurances, and other doctors offices. Routes all incoming faxes to the correct departments and files processed faxes. Processes outgoing mail and applies the correct postage and tracking based on the request.

Duties Performed:

  • Works with supervisor to meet regulatory laws on records request timeframes
  • Ensures sufficient postage is attached to the outgoing records
  • Uses CD Burner to ensure records requested on CD are properly secured and sent based on regulatory laws.
  • Routes all incoming faxes to the correct departments and files processed faxes.

    Work Contacts:

    Routine contacts with immediate associates. Frequent contact with employees in other departments for the exchange of information.

    Compensation: Competitive Hourly Rate with Paid Time Off

    Schedule: Monday through Friday 8-5pm

    Please do not call the office regarding this position

    Job Type: Full-time

    Minimum Requirements:

    • 1-2 years of Release of Information experience in a medical practice or office environment
    • Excellent Customer Service & Dispute Resolution.
    • EHR (Prognocis a plus)
    • Medical Terminology/Coding.
    • Insurance and Medicare
    • Use of postage meters, fax portals, and printers/scanners
    • Prioritize work and be detail oriented
    • Use listening skills
    • Communicate effectively verbally and in writing


Keywords: Dynamic Pain and Wellness PLLC, Mobile , Release of Information Specialist, Other , Crestview, Alabama

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