FT Customer Support Specialist (Work From Home)
Company: FloatMe
Location: Petal
Posted on: November 19, 2021
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per
hour / Health insurance / Flexible hours / Email only (no phones) -
As a Customer Support Specialist you'll: Respond to customer
queries in a timely and accurate way via email messages in ZenDesk;
Identify customer needs and help customers use specific features;
Analyze and report product malfunctions; Update internal databases
with information about issues and useful discussions with
customers; Monitor customer complaints on social media and reach
out to provide assistance; Gather customer feedback and share with
Product, Sales and Marketing teams...Hiring Fast > >
Keywords: FloatMe, Mobile , FT Customer Support Specialist (Work From Home), Other , Petal, Alabama
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