Bilingual Customer Care Representative

Company: JM Family
Location: Mobile
Posted on: January 14, 2021

Job Description:

Southeast Toyota Finance., founded in 1981 by Jim Moran, is a diversified financial company offering a broad range of products and services to automotive dealers, consumers and lenders. World Omni consists of three operating units: Southeast Toyota Finance, the captive finance company for Toyota Dealers in the Southeast United States; Datascan, a global leader in wholesale floorplan accounting and risk management systems; and CenterOne Financial Services, which provides services designed to improve the performance of client's portfolios.Southeast Toyota Finance is hiring a Customer Care RepresentativeHow You'd Spend Your Day:* Clearly and accurately assisting customers by taking inbound calls on a dialer system.* Researching, resolving, and documenting issues.* Preparing professional and accurate written correspondence as needed.* Accurately and quickly computing payoffs, extension fees, rewrites, quotes, etc. We also offer outstanding benefits including but not limited to:* 4 weeks of Paid PTO and Holidays* Medical, Dental, and Vision coverage* Retirement package that includes a 401k, Profit Sharing and a Pension Plan* Educational assistance* Toyota vehicle lease and purchase discounts* Starting Pay Rate: $18.00 an hourAbout You:* High school diploma or equivalent preferred* Assertive, clear and concise oral and written communication skills* Competency with PC and 10 key and ability to function/toggle between computer screens and systems (2 screens)* Knowledge of retail and lease auto finance helpful* Ability to function productively in a high-volume environment* Prior customer service experience is preferred* Ability to multi-task and work with minimal supervision* Fluent in English and Spanish preferred#LI-KN1#WeDoITBetter

Keywords: JM Family, Mobile , Bilingual Customer Care Representative, Other , Mobile, Alabama