Back-End Dept Supervisor
Company: Lowe's Home Improvement
Location: Mobile
Posted on: January 13, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products our customers need. As an Back End Department
Supervisor, this means:--- Removing barriers, addressing
inefficiencies, and enabling staff to delighting our customers.---
Collaborating with front-end and back-end operations associates to
ensure items are adequately stocked.--- Monitoring use of store
power equipment and coaching employees on safe behaviors and
lifting techniques.The Back End Department Supervisor is primarily
responsible for leading and enabling a team of associates to
deliver the best possible customer experience in the store. This
includes coaching and training associates, delegating, following-up
on daily tasks, managing performance, and ensuring adequate
department coverage. The Back End Department Supervisor impacts
Lowe's mission daily by planning, scheduling, monitoring, and
successfully implementing all non-selling operations in the back
end of the store, facilitating the store's ability to provide a
superior customer shopping experience and maximize sales and
profitability.To be successful, the Back End Department Supervisor
must collaborate and communicate with other Department Supervisors
and Assistant Store Managers to determine the most effective
methods for meeting service, operations, and safety objectives. The
individual in this role must continuously drive efficiencies and be
able to teach others the skills needed to maintain effective store
operations. It is important that this associate communicate upward
to keep management informed of concerns, issues, recognitions, and
morale.The Back End Department Supervisor helps keep our store safe
by conducting safety walks, reporting hazards, training and
monitoring staff, and understanding all safety and lifting
requirements.In addition to the responsibilities summarized above,
individuals in this role may occasionally open or close the store
or serve as manager-on-duty (MOD). Travel Requirements: This role
does not require regular travel; however, this role may need to
travel on occasion to meetings, trainings, or to support
neighboring stores.What We're Looking For--- Hourly Full Time:
Generally scheduled 39 to 40 hours; more hours may be required
based on the needs of the store.--- Requires morning, afternoon and
evening availability any day of the week.--- Physical ability to
perform tasks that may require prolonged standing, sitting, and
other activities necessary to perform job duties.--- Minimally must
be able to lift 25 pounds without assistance; may lift over 25
pounds with or without assistance.What You Need To SucceedMinimum
Qualifications--- High School Diploma or equivalent and 3 years of
experience in a retail environment OR 5 years of experience in a
retail environment.--- Experience providing direction or
supervision to teams (with or without direct report
responsibility).--- Experience supporting or participating in the
process of training, mentoring and developing associates.---
Experience working cross-functionally.--- Strong working knowledge
of Microsoft Office.Preferred Qualifications--- Experience
supporting front-end or back-end operations in a retail
environment.--- Experience in customer service role.--- Experience
in a leadership role with direct report responsibility.---
Experience working in the home improvement retail sector.---
Experience working in a fast paced, dynamic retail environment.---
Experience in key carrying role with manager-on-duty
responsibilities.--- Experience using store computer systems
(including but not limited to: Project Tool, Genesis, Sterling,
M2O, Thin Client, etc.).If the state or local municipality requires
a salesperson license for this position, you must either be
licensed or pass the requisite licensing exam within sixty (60)
days of starting employment in this position.
Keywords: Lowe's Home Improvement, Mobile , Back-End Dept Supervisor, Other , Mobile, Alabama
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