MobileALRecruiter Since 2001
the smart solution for Mobile jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Mobile
Posted on: October 10, 2020

Job Description:

Job Description Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers * Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mobile , Work From Home - Experienced Tax Expert I, Other , Mobile, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver Food with Uber - Flexible Gig
Description: Deliver Food with Uber - Flexible Gig Mobile, AL 2854 C2-195066 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Deliver Food with Uber Eats
Description: Deliver Food with Uber Eats Mobile, AL 2854 C2-195818 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit''s up (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Part-Time Delivery - Uber Eats
Description: Part-Time Delivery - Uber Eats Mobile, AL 2854 C2-207036 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends amp (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020


Submarine Electronics
Description: ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine Electronics (more...)
Company: Navy
Location: Mobile
Posted on: 10/20/2020

Deliver Eats with Uber Eats
Description: Deliver Eats with Uber Eats Mobile, AL 2854 C2-407666 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit''s up (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Students - Deliver with Uber Eats
Description: Students - Deliver with Uber Eats Mobile, AL 2854 C2-208524 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit''s (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Food Delivery - Weekly Pay
Description: Food Delivery - Weekly Pay Mobile, AL 2854 C2-683673 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends amp quot (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Need a gig? Deliver with Uber Eats
Description: Need a gig Deliver with Uber Eats Mobile, AL 2854 C2-206282 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Delivery Driver - Uber Eats
Description: Delivery Driver - Uber Eats Mobile, AL 2854 C2-641637 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends amp quot (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Deliver with Uber - Earn Between Classes
Description: Deliver with Uber - Earn Between Classes Mobile, AL 2854 C2-196562 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit''s (more...)
Company: Uber Eats
Location: Mobile
Posted on: 10/20/2020

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Mobile RSS job feeds