MobileALRecruiter Since 2001
the smart solution for Mobile jobs

Intuit: Virtual Experienced Tax Associate

Company: Intuit
Location: Mobile
Posted on: September 11, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mobile , Intuit: Virtual Experienced Tax Associate, Other , Mobile, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Life Insurance Independent Contractor - Work from Home
Description: Job DescriptionWe got what you want, you got what we need Liveops is sourcing for Licensed Life and Health Insurance Sales Specialists to handle incoming calls from one of our insurance industry clients. (more...)
Company: Liveops
Location: Biloxi
Posted on: 09/20/2020

Realtor - Salary + Commission + Benefits.
Description: Build your real estate career with a high producing team while earning W2 base pay . commission. We pay for all marketing, advertising, licensing expenses. We don't charge any extra desk or brokerage (more...)
Company: Sandy Blanton Realty Inc
Location: Pensacola
Posted on: 09/20/2020

Security Officer
Description: OverviewDon't just work. Work Happy.A career in gaming At Boomtown Casino Biloxi we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth (more...)
Company: Penn National Gaming
Location: Biloxi
Posted on: 09/20/2020


Lead Integration Engineer
Description: Transforming the future of healthcare isn------t something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology (more...)
Company: Change Healthcare
Location: Pensacola
Posted on: 09/20/2020

Appointment Scheduling
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to offer specialized help to our current clients. (more...)
Company: Morani Enterprise
Location: Gulfport
Posted on: 09/20/2020

High Demand For Quality Landscapers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Pensacola
Posted on: 09/20/2020

Truck Driver - CDL Training Provided - No Experience Needed
Description: Job DescriptionNow Hiring Truck Drivers - No CDL Experience Needed PAM Transport provides truck drivers an ideal foundation to grow their truck driving careers. From its proven truck driver training program (more...)
Company: PAM Transport
Location: Hattiesburg
Posted on: 09/20/2020

High Demand For Quality Roofers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Pensacola
Posted on: 09/20/2020

Watch Officer
Description: Job DescriptionThe Watch Officer performs a wide variety of technical tasks in support of operations, production and test environments. Supports and provides Tier I Help Desk and Tier II Escalation (more...)
Company: RTX
Location: Pensacola
Posted on: 09/20/2020

Work From Home Credentialed Tax Accountant
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Pensacola
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Mobile RSS job feeds