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Technology Analyst- Applications

Company: AGL Resources
Location: Mobile
Posted on: November 11, 2019

Job Description:

Technology Analyst- Applications Description JOB SUMMARY This position is responsible for the implementation and on-going technical support of application software solutions used by Southern Company s fossil and hydroelectric generating fleet, and our engineering, procurement and construction company, in support of plant operations & performance, maintenance and construction. The position primary responsibilities will be technology support for the Continuous Emissions Monitoring Systems. This includes hardware procurement, software implementation and upgrade, system integrations, data reporting needs, end user technical support, and software product lifecycle management. This critical system is required to be implemented, maintained, and supported to attain high availability. This position will serve as a Technology Organization support analyst for the emissions monitoring technology support working closely with environmental business partners, peers throughout the Technology Organization, and vendor partners. This position will work as part of a team providing technology support for plant emissions monitoring systems. Education and Experience: * 4-year bachelor's degree in a Computer Science, Management Information Systems, business or related degree is strongly desired. Consideration will be given to highly qualified candidates that have comprehensive experience in the electric utility business. * At least 4-years hands-on experience implementing and supporting business critical application software solutions Technical Skills: * Experience implementing, integrating, and supporting vendor application solutions required * Comprehensive knowledge and understanding of the Software Development Life Cycle. Support the life-cycle management of software applications and systems within the portfolio through implementation, support, maintenance and retirement of applications to ensure maximum value and reduced cost. * Familiarity with a variety of application software architectures (web applications, rich client server applications and distributed systems) * Comprehensive knowledge of SQL Server relational databases including high availability and failover schemes * Ability to develop, write, edit, review, and organize technical documentation related to computer systems such as installation guides and test plans * Cyber security assessment skills to keep cyber security at the forefront * Comprehensive knowledge and experience creating and supporting SQL Server Reporting Service (SSRS) reports * Comprehensive knowledge and experience creating and supporting SQL Server Integration Service (SSIS) * Experience working with data analytic tools such as Tableau and Power BI preferred * Experience supporting application software solutions running on client and server operating systems. Windows operating system expertise required. * Experience with scripting languages such as PowerShell and SQL preferred * Mobile application development (MOBI) expertise preferred Non-Technical Skills: * Understanding and experience implementing air quality regulatory requirements preferred (Rules and requirements for meeting the Federal Code of Regulations Part 60/Part 75) * Work as part of a team that provides 24X7 support for the application needs * Ability to influence technology direction with vendor partners * Generating plant knowledge and experience preferred * Excellent diagnostic, troubleshooting, analysis, and problem-solving skills with the ability to identify, document, and communicate issues, business requirements, and training material * Ability to research solutions to problems with the discipline to follow up on anomalies and problem situations * Ability to assess the impact of changes and quantify risk to ensure appropriate business and technical decisions are made * Flexible, can work under stress with changing direction and with minimal supervision * Effectively organizes tasks, manages multiple shifting priorities/details, and meets tight deadlines * Takes initiative to understand issues and take corrective actions or make system changes where necessary * Ability to learn in a dynamic and fast paced environment. Must also be capable to learn applications, new technologies, skills and concepts in a quick and efficient manner * Excellent communication skills (both oral and written) fostering open & proactive communication * Ability to build and maintain strong relationships with IT and business unit stakeholders with a focus on cooperation & teamwork Knowledge, Skills & Abilities Strong written and oral English communication skills with the ability to tailor communication as appropriate for the audience. Capable of building productive relationships with teammates and business partners focused on teamwork and cooperation. Often solving problems for end-users, but more frequently equipping them or other partners with knowledge and necessary tools for self-service problem resolution. Familiar with modern software development, source control and change management methodologies. Excellent analytical and problem-solving skills, and ability to diagnose and resolve problems to meet customer service level expectations. Excellent organization and time management skills, to manage time and priorities to effectively respond to the support needs of multiple users, meet upcoming deadlines and commitments. Able to work in a professional environment with limited direct supervision. Strong customer service skills with the capability to manage customer expectations, fulfill commitments and meet project deadlines. Capable of identifying and implementing technical and business orientated process improvements. Behavioral Attributes * Safety First Accepts responsibility for the safety of yourself and co-workers * Positive Can-Do Attitude Must be willing to take ownership and full responsibility for duties and work effectively under the pressure of deadlines and shifting priorities. * Self-Starter Able to work in a professional environment with limited direct supervision. * Results-Oriented Acts with speed and decisiveness; takes initiative does what it takes to meet commitments. * Commitment to continuous learning and improvement Stays abreast of new technologies and techniques in the market; Looks for opportunities improve through strategy and innovation. Other Requirements Signature of Intellectual Property Agreement is required. Travel 25% of the time. Work Location Birmingham #LI Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at ***********************. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Field: Information Technology Job Type: Standard Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham Operating Company: Southern Company Services Other Locations: Georgia-Metro Atlanta-Atlanta, Alabama-Mobile Area-Mobile Job Type: Standard Travel (Up to...): Yes, 25 % of the Time Work Location(s): The Energy Center - 3535 Colonnade Parkway (3535Birmingham) 3535 Colonnade Parkway Birmingham, 35243 Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA) 241 Ralph McGill Blvd. NE Atlanta, 30308 APC - Mobile Division Office - 150 Saint Joseph Street (150MOBILE) 150 Saint Joseph Street Mobile, 36602 Req ID: SCS*******

Keywords: AGL Resources, Mobile , Technology Analyst- Applications, IT / Software / Systems , Mobile, Alabama

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