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Burger King - Assistant Manager

Company: Cumberland Farms
Location: Orange Beach
Posted on: August 7, 2022

Job Description:

Job Description

Position Summary:

Quick Service Restaurant Assistant Managers play a key role in supporting the QSR General Manager in the day to day operation of the restaurant. The QSR Assistant Manager is responsible for managing the operation of the location in the General Manager's absence. This role is responsible for training, coaching and driving team member performance. If you are a high energy, outgoing person who loves to work as part of a team, this job is for you! Responsibilities involve providing friendly and professional service to our guests, preparing our products and assisting to keep the restaurant tidy and well presented. Supports the QSR General Manager in developing an exceptional guest experience and a working environment that promotes engagement and living the Company values.


1. Assist the GM with managing the team's guest service focus - ensures that all guests are greeted in a friendly manner to make them feel welcomed and appreciated.

2. Assist the GM with operational efficiencies with transactions, location appearance and sanitization, and appropriate stock levels.

3. Assist the GM with the selection, training and coaching of new Team members.

4. Assist with counter, dining room, drive through team and food preparation and food safety, executing Company processes and programs to provide a consistent guest experience.

5. In Store Manager's absence, complete Manager's reports, product ordering and banking as needed.

6. Lead by example in execution of Company values, programs, processes and policies.

7. Coach team to achieve desired service time, quality and accuracy standards, supervising and coordinating work of co-workers in a fair and consistent manner.

8. Provide feedback, coaching and direction to fellow team members, assuming role of Shift lead in General Manager absence, reporting performance issues to GM for appropriate handling.

9. Make safety a priority within the location for guests and team members.

10. Perform other duties as assigned at the discretion of the General Manager.

11. Must be able to perform the essential functions of this position and be able to fill in on any work station with or without reasonable accommodations.

Working Relationships: Restaurant team members, Assistant Manager, General Manager, District Manager, and various Corporate personnel and vendors


Minimum Education: N/A

Preferred Education: High School or GED

Minimum Experience: 6 months as Shift Manager, Assistant Manager or equivalent in Restaurant

Preferred Experience: 1 year restaurant experience

Preferred Licenses/

Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory, Valid Driver's license

Soft Skills:

* Comfortable talking and interacting with guests and team members
* High energy
* Ability to move from one activity to another quickly
* Team oriented; willing to give extra effort to help others
* Computer skills are helpful

Scheduling:This position is a part time and full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the location. Weekend & Holiday hours are required.

Hours & Conditions: Part-time (up to 29 hours), Full-time (30-40 hours)

Travel: 5% - will be required to deliver deposits to the bank.

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other: Specialized attire required in food establishments

Additional Info

"At EG America, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental

disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. EG-America believes that diversity and inclusion among our team members is critical to our success as a global

company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool."

Keywords: Cumberland Farms, Mobile , Burger King - Assistant Manager, Hospitality & Tourism , Orange Beach, Alabama

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