Scheduler - Sports Medicine Orthopedic - Andrews
Company: Baptist Health Care
Location: Gulf Breeze
Posted on: January 23, 2023
The Scheduler greets and registers incoming patients in the
practice management system, and collects/data enters demographic
and insurance information with a high degree of accuracy. This
position confirms and schedules appointments, collects copayments,
and verifies insurance. This position explains financial
requirements to the patients or responsible parties and enters
payments into the practice management system. This position
receives incoming telephone calls in a prompt, courteous, and
professional manner. The Scheduler may also be responsible for
processing and following up on the referrals that are generated by
the providers. This position may initiate requests for
authorization of patient services, verifies benefits, data
enters/documents authorizations, and communicates status of
authorizations to medical staff. This position may schedule
referral appointments for tests, procedures, and follow-up.
Greets visitors or patients and directs them as appropriate using
the Values of Baptist Health Care. Enters all patient demographics
into the practice management system and continually maintains
patient information in the patient record. Verifies health
insurance eligibility and understands copays, co-insurance and
deductibles. Responsible for explaining financial requirements to
patients or responsible parties and collects patient financial
portions (copays/coinsurance) as required. Reconciles daily charges
and payments with high degree of accuracy. Accountable for
appointments and scheduling patients properly on the days and times
specified, as well as reminding patients of appointments. Receives
and routes incoming telephone calls in a prompt, courteous, and
professional manner. Operates a variety of office equipment
effectively. Responsible for smooth coordination and documentation
of patient referral information, Obtains prior authorizations for
all procedures Works closely with Baptist Medical Group
representatives, all medical facilities, insurance companies,
patients and family members.Assist in other duties as assigned to
support the operational needs of the department and organization.
May be required to remain on campus immediately before, during, and
after severe weather and/or disasters.
- High School Diploma or General Education Degree.
- Must have good communication skills verbally and written.
- Skill in organizing work, making assignments, and achieving
goals and objectives.
- Ability to prioritize work.
- Skill and confident with use of computers and related software
- Be able to make recommendations and handle complaints and
requests in a professional and calm manner.
- Ability to provide excellent customer service.
Baptist Health Care is a not-for-profit health care system
committed to improving the quality of life for people and
communities in northwest Florida and south Alabama. The
organization includes three hospitals, four medical parks, Andrews
Institute for Orthopaedic & Sports Medicine, and an extensive
primary and specialty care provider network. With more than 4,000
team members, Baptist Health Care is one of the largest
non-governmental employers in northwest Florida.
Keywords: Baptist Health Care, Mobile , Scheduler - Sports Medicine Orthopedic - Andrews, Healthcare , Gulf Breeze, Alabama
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