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Team Member - unit 104 - 2461 Government Blvd

Company: Whataburger Ventures LLC
Location: Mobile
Posted on: March 22, 2020

Job Description:

The Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customers experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.
To begin the path for career success at Whataburger. Team members will participate in a skills development program and will be required to achieve certification in specific stations associated with the position.
Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a no excuses mentality.
Supports food production through the preparation and stocking of various food items as directed by a member of management.
Promotes excellence in customer relations to the rest of the team.
Accurately reports all hours worked during a shift or week according to Company policy.
Performs maintenance tasks as scheduled, or assigned.
Actively participates in all current sales promotions/marketing events during work time.
Operates all designated food production or customer service stations, as directed.
Achieves certification at the specific stations associated with a position.
Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.
Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.
Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First Out (FIFO).
Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.
Supports customer service by stocking stations with an appropriate amount of items to assure continuous service.
EDUCATION:
High school diploma/GED or equivalent work experience

EXPERIENCE:
0-6 months experience in general industry
Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers
Demonstrated ability to work in a team environment

KNOWLEDGE, SKILLS, AND ABILITIES:
Some knowledge of the organization and its functions
Some knowledge of working practices, procedures and techniques

PROFESSIONAL CERTIFICATION:
Food Safety Certification (may vary based on city, county and state requirements)

WORKING CONDITIONS/TRAVEL REQUIREMENTS:
Non-Exempt:
Employee and Company will mutually agree on their availability based on needs of restaurants
Working conditions exist to satisfactorily fulfill job responsibilities
Must be able to work overtime occasionally

PHYSICAL:
Must be able to lift up to 35 lbs
Must have the ability to stand during entire shift
Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push
Ability to read (Orders on tickets, Menu Board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items
Frequent washing of hands

PI119166201

Keywords: Whataburger Ventures LLC, Mobile , Team Member - unit 104 - 2461 Government Blvd, Government & Protective Services , Mobile, Alabama

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