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Customer Success Manager II

Company: VirtualVocations
Location: Mobile
Posted on: September 20, 2024

Job Description:

A company is looking for a Customer Success Manager II.



Key Responsibilities

Drive value-based client relationships and monitor client health scores
Conduct annual or quarterly business reviews and act as the 'voice of the customer' in internal meetings
Utilize technology to document and support the client lifecycle while collaborating with sales on retention and expansion opportunities


Required Qualifications

5+ years of experience in Customer Success, Account Management, Sales, or Compensation roles with revenue quota responsibility
Bachelor's degree preferred but not required
Solid understanding of relational databases, compensation data, and market-pricing systems
Strong business acumen to assist large, global organizations
Experience with PayScale product knowledge or related systems, Salesforce, and Gainsight

Keywords: VirtualVocations, Mobile , Customer Success Manager II, Executive , Mobile, Alabama

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