Assistant Manager
Company: Shrimp Basket Holdings LLC
Location: Milton
Posted on: March 20, 2023
|
|
Job Description:
Summary/Objective
The Assistant Manager is responsible for assisting the General
Manager of the restaurant in establishing and maintaining customer
service. The position is responsible for the various tasks involved
in the overall operation of a store including measuring business
trends, maximizing sales/profitability by developing staff and by
controlling expenses, shortages and all aspects of sales,
merchandising and inventory control.
Essential Functions
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
--- Coordinates efforts between the front of the house and the back
of the house.
--- Coaches, counsels and discipline employees on performance,
service and attendance issues.
--- Ensures that each customer receives outstanding service by
providing a customer friendly environment which includes greeting
and acknowledging every customer, maintaining outstanding
standards, solid product knowledge and all other components of
customer service. Report any customer complaints to General Manager
as well as District Manager.
--- Maintains all merchandising standards, display presentation,
signing standards and monitor inventory levels.
--- Plans and assigns daily goals, tasks and assignments. Assure
proper completion through follow-up.
--- Maintains adherence to all Company policies and procedures.
--- Manages all accounting tasks including management of funds
(count drawer in the morning, take deposits to the bank, take cash
out from servers, balance funds at closing), receiving (check in
shipments and put away), inventory (place orders) and payroll
(figure labor yield and percentage and communicate such to the
District Manager).
--- Any other duties as assigned by General Manager.
--- Report to required meetings.
SBR7282
Requirements
Competencies and Skills
--- Problem Solving/Analysis.
--- Leadership and Initiative
--- Teamwork Orientation.
--- Customer Focus/Attentiveness.
--- Time management and organizational skills.
--- Stress Management/Composure.
--- Advance mathematical, reading and writing skills to complete
documentation and forms.
--- Intermediate computer skills (MS Word, Excel, Outlook, Dropbox,
Cloud-based Software, POS system), and ability to operate office
equipment (computer, fax machine, scanner, printer, phone).
--- Must have good command of the English language, both oral and
written and must be able to communicate with upper management,
fellow employees and customers, including asking for clarification
on tasks, policies and procedures
--- Multi-task oriented.
--- Knowledge of workplace safety procedure.
--- Ability to operate and use all equipment necessary to run a
restaurant including ladders.
--- Ability to freely access all areas of the restaurant including
selling floor, stock area and register area.
--- Must report to work when scheduled and on time with a positive
attitude.
--- Must complete ServSafe Food Handler and Responsible Vendor
training.
--- Must be of legal age according to State regulations to serve
alcohol.
Supervisory Responsibility
This position manages and is responsible for the leadership of non
management employees of the restaurant.
Work Environment
This position operates in a restaurant setting. The noise level in
the work environment can be loud. The employee may be exposed to
hazards including, but are not limited to, cuts, slips, trips,
falls and burns. Frequent hand washing is required. The hours of
work vary as business dictate.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. While performing the duties of
this job, the employee is regularly required to talk or hear.
The
employee is frequently required to stand for extended periods of
time; walk; stoop; crouch; kneel; use hands to finger, handle or
feel; and reach with hands and arms. The position may require
occasional lifting of products weighing up to 50 pounds.
Position Type/Expected Hours of Work
This position regularly requires long working hours and frequent
weekend and evenings work. The Assistant Manager must be able and
willing to perform any and all duties of a Host, Bartender, Server
or Kitchen helper at any given time, and any other duties assigned
by the General Manager of the restaurant.
Travel
Travel is primarily local during the business day, although some
out-of-area and overnight travel may be expected.
Education and Experience
1. State applicable health and/or alcohol compliance training.
2. High school diploma or GED.
3. Prior experience working in a restaurant.
4. Experience in the customer service industry.
Keywords: Shrimp Basket Holdings LLC, Mobile , Assistant Manager, Executive , Milton, Alabama
Click
here to apply!
|