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Service Manager

Company: Sunbelt Fire
Location: Fairhope
Posted on: November 26, 2022

Job Description:

Are you a decisive leader who excels at solving problems?

Sunbelt Fire is seeking an extraordinary Service Manager to lead our Fairhope, Alabama Branch. The right candidate will support our 10+ member team to repair and maintain fire apparatus for fire departments in the gulf coast region while providing excellent customer service.

As a Service Manager at Sunbelt Fire, you are a self-starter ready to attack each day so you can best serve fire departments. You enjoy solving problems and serving someone who's facing a challenging situation with equipment down and needed. You embrace your fellow team members as family, and you hold them and yourself accountable to always improve. You love to serve, you want to be held accountable, you energize the team and your customers, and you "get" Sunbelt Fire, our Core Values, and the extraordinary customer experience we deliver.

*Job Duties: *

* Lead, manage, and be accountable to all direct reports and department staff
* Provide all customers with superior customer service
* Provide excellent customer service, communication, and partnership with all internal Sunbelt Fire Departments
* Generate leads and close sales opportunities by working with customers and inside support managers
* Ensure proper onboarding, safety training, technical training, and continuing education of technicians
* Manage a positive and productive relationship with our vendor partners
* Participate in key customer meetings as needed to maintain relationship
* Manage and be accountable for all service revenue, costs, expenses, and margins
* Drive service department growth, achieving budgeted and profitability goals

*Personal Requirements: *

* Minimum of 3 years technical and/or supervisory experience in the commercial truck/heavy equipment/fire equipment industry
* Excellent verbal and written communication skills
* Excellent sales and customer service skills
* Ability to prioritize tasks and delegate them when appropriate
* Excellent follow-up and customer relationship building skills

*Perks of this job!*

* Amazing workplace culture!
* Experienced team with tremendous technical knowledge
* Competitive pay
* Medical, prescription drug, dental and vision benefits
* Company paid Life Insurance
* Company paid Long Term Disability (Short Term Offered)
* 401K with company match
* Vacation and holidays

*Work Environment/Travel: *

* Generally works in an office environment, but regularly exposed to shop noise, heat, and other conditions.
* Occasional travel to visit customers or attend training

If you're excited about this opportunity to succeed with a fast growing, entrepreneurial company...then we can't wait to meet you. Apply today!

*1). Step 1 - Complete Application*
*2). Step 2 - Complete Assessment via link below: *

Job Type: Full-time

Pay: $65,000.00 per year%58047475%

Keywords: Sunbelt Fire, Mobile , Service Manager, Executive , Fairhope, Alabama

Click here to apply!

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