Store Manager- Coastal Alabama Community College
Company: Barnes & Noble Education
Location: Bay Minette
Posted on: November 26, 2022
IntroductionBarnes & Noble College is a retail partner for
nearly 800 colleges and universities nationwide. We offer a retail
environment like no other uniquely focused on delivering essential
educational content, tools, and merchandise within a dynamic retail
environment on campuses of higher education. Our teams interact
directly with our customers including students, faculty,
administration, alumni, and the general public to provide
outstanding customer service to sell or rent books, general
merchandise, and an array of products and services for an academic
community.OverviewBarnes & Noble College is seeking a
customer-focused, sales-driven, leader to work as a Store Manager
in our bookstore. The Store Manager will lead the store in the
daily operation of our retail store. You will build and maintain
positive relationships with the campus community, supervise
employees and departments, work directly with employees, customers,
and faculty, and deliver measurable results for the store and for
your school. Driving sales, leadership, customer service, team
building, and problem solving are essential skills that will be
used on a daily basis.ResponsibilitiesAs a Store Manager you are
the stores leader and are accountable for all aspects of the
store-- financial results, operations, merchandising, talent
acquisition, customer service, and campus relations. You will build
and maintain positive relationships with the campus community and
your Corporate Office partners to create the finest and most
profitable bookstore for the school campus community we serve. You
will be a people manager and have direct involvement with training,
directing, and counseling our team to create customer experiences
that enhance bookstore loyalty and deliver measurable results for
the store and for your school. Our stores can carry everything from
text and trade books, technology, and school supplies to clothing,
regalia, and food-- everything a college student desires, their
parents want, and our faculty needs. A Store Manager must be
knowledgeable of and a resource for all departments, model
exceptional customer service, drive sales, and be a skillful
problem solver.Expectations :
- Execute developed business strategies and identify
opportunities drive sales, increase customer satisfaction, and
expand store traffic.
- Strong delegation, follow up, and management skills to maintain
outstanding visual merchandising standards, ensure availability of
merchandise, maintain appropriate inventories, and complete
projects in a deadline driven industry.
- Ensure high levels of customer satisfaction and sales through
effective scheduling, talent acquisition, training, and development
of store team members.
- Ability to identify creative solutions, learn independently,
embrace change, and act as a change agent.
- Analyze sales figures, interpret trends, and forecast future
sales to manage all controllable costs and keep operations
- Ensure standards for quality, customer service, and health and
safety are met by providing a safe and clean store environment and
implementing loss prevention measures.Physical Demands :
- Frequent movement within the store to access various
departments, areas, and/or products.
- Ability to remain in a stationary position for extended
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and
climbing ladders.COVID-19 Considerations :Our stores comply with
all applicable federal, state and local requirements and/or
recommendations regarding social distancing and sanitizing. In
accordance with individual campus requirements, positions may
require confirmation of vaccination. The use of face masks
throughout the day and while on campus may also be expected or
- 5+ years supervisory experience in a retail setting preferred
or a graduate of the Best Seller Program.
- Bachelors in Business Administration or relevant field
- Leadership experience to direct and develop a workforce of
managers and sales associates.
- Strong interpersonal, communication, and problem solving skills
to manage campus relationships and corporate initiatives while
achieving customer sales and service goals.
- Familiarity with financial and customer service
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills
- Ability to work a flexible schedule including evenings,
weekends, and holidays.EEO StatementBarnes & Noble College is an
Equal Employment Opportunity and Affirmative Action Employer
committed to diversity in the workplace. Qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status.Job Locations
US-AL-BAY MINETTEID 2022-4342Category Retail ManagementPosition
Type Regular FT
Keywords: Barnes & Noble Education, Mobile , Store Manager- Coastal Alabama Community College, Executive , Bay Minette, Alabama
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