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Property Manager

Company: ROCO MANAGEMENT LLC
Location: Pascagoula
Posted on: November 22, 2021

Job Description:

Job Details

Job Location
Hartford Commons - Pascagoula, MS

About ROCO:

Founded in 2012, ROCO Real Estate is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hills, MI. ROCO currently owns approximately 7,000 apartment units across five states and has over 200 employees. ROCO has a long-term hold strategy for our assets, which means that when we invest in real estate we are making a meaningful commitment. We have experienced record growth due to hiring the best professionals in the industry. ROCO makes significant investments in our employees and properties. We treat our residents and Investor partners the way we would want to be treated, if our positions were reversed.

We are defined by our unique culture centered around young entrepreneurs making waves in an old industry. ROCOs greatest asset, and the key to our success, is our people. We focus on customer-service and reward impact.

About this position:

The Property Manager oversees all phases of operations of the property under the supervision of the Regional Manager. Job duties including, but are not limited to, the general administration of the office and maintenance of the physical property, direct and motivate the staff members, maintain resources so that the property can remain in good physical condition with stabilized fiscal operations.

Job Responsibilities:

  • Responsible for all aspects of apartment leasing including showing apartments, taking applications and deposits, qualifying residents, making credit checks, verifying employment and landlord references and preparing leases.
  • Provide outstanding customer service while addressing prospective residents, current residents, vendors and colleagues. Demonstrate a strong sense of pride and accountability for the community.
  • Demonstrate a sense of urgency and strong customer service while guiding the prospective resident through the leasing and move-in processes, while adhering to the company procedures and ensuring compliance with Fair Housing requirements.
  • Investigating and resolving resident and vendor relations and ensuring timely follow up.
  • Operate the property within the financial guidelines and budget.
  • Assist in lease renewal process; Distribute and follow-up on renewal notices to current residents in an organized and consistent manner.
  • Lead the eviction process in accordance with state laws and in partnership with legal counsel. Adhere to the proper procedures regarding issuing notices and appearing in court, as needed.
  • Maintain an accurate and updated inventory of apartments available to rent, list of prospective residents to conduct follow ups and list of current resident information concerning renewals.
  • Process maintenance service request and inform maintenance team in a timely manner. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis. Ensure clear and consistent communication between the Leasing Office team and the Maintenance team.
  • Maintain marketing and advertising sources routinely; drive online and local presence. Monitor advertising effectiveness. Propose marketing strategies and social events for current and prospective residents.
  • Be knowledgeable and compliant of federal, state and company policies, procedures and regulations.
  • Distribute company or community-issued notices to residents.
  • Represent the company in a professional manner at all the times.
    Required Skills & Experience:
    • 3+ years experience in multi-family residential property management
    • Knowledge and expertise of the Fair Housing laws and guidelines. Experience applying local state laws relative to Fair Housing.
    • Strong organizational, written & verbal communication and time-management capabilities
    • Experience using MS Excel and Outlook
    • Experience using Yardi Voyager and/or Rent Caf-- CRM preferred
    • 3+ years experience with financial and/or budget management
    • Experience with managing distressed properties preferred
      ROCO is proud to provide its team members with:
      • Comprehensive benefits package including affordable Medical, Dental & Vision plan options and 401(k) with employer-matched contributions.
      • ROCO University delivers virtual, live and instructor-led training on topics relevant to the Property Management industry.
      • Generous paid time off, including vacation, sick and personal time off, as well as paid holidays.
      • Lucrative commission and bonus plans, dependent on position.
      • Paid parental leave, Tuition reimbursement, Charitable donation program, Referral bonuses, Employee recognition programs and MUCH more!

Keywords: ROCO MANAGEMENT LLC, Mobile , Property Manager, Executive , Pascagoula, Alabama

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